Knowledge base author
Lance Quimby
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POPS
Internal-All
Allegiant
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Articles by Lance (10)
- Cloud Radial Support: Form Downloads Download the Excel template for adding users through Cloud Radial support. Updated October 22nd, 2026 1 views
- CXHub: SMS Integration Setup Guide Set up a CXHub chat campaign so SMS sent to a VIP number arrive in CXHub. Updated October 22nd, 2026 13 views
- CXHub: Managing Outbound Campaign Data Download, upload, reset and delete the contact records in a CXHub outbound campaign. Updated October 22nd, 2026 33 views
- How To: CXHub - Set Up Voice of Customer (VOC) Configure snapshots, topics, and insights to analyze what customers say on recorded calls. Updated October 22nd, 2026 337 views
- CRM Integrations Connect your CRM to Crexendo VIP with the Integrator Client, including the network requirements (license required). Updated October 23rd, 2026 1310 views
- How To: CXHub - Set Up QA (AI Quality Review) Configure parameters, categories, and templates so QA automatically scores recorded calls. Updated October 22nd, 2026 403 views
- Crexendo CX: Network Requirements Firewall, port and IP allowlist requirements for Crexendo CX (CXHub), with vendor-specific links. Updated October 22nd, 2026 1114 views
- How To: CXHub - Optimize Google Chrome Chrome settings that prevent timeouts and keep the CXHub agent toolbar running smoothly. Updated November 2nd, 2026 1704 views
- Reply Cloud: Network Readiness Assessment Use Reply Cloud to check whether a network is ready for VoIP and to monitor call quality. Updated October 22nd, 2026 622 views
- How To: CXHub - Enable and Capture Logs Turn on and save Chrome console and network logs so Support can troubleshoot the agent toolbar. Updated October 22nd, 2026 694 views