Account & Support

Tickets, numbers, policies, and partner resources.

All topics

• Cloud Radial Support: Form Downloads Download the Excel template for adding users through Cloud Radial support. Contact & Tickets
• How To: National Do Not Call Registry - Register Number Add your number to the FTC's National Do Not Call Registry to stop legitimate telemarketing calls. Numbers & Porting
• Overview: International Number Availability & Porting Countries The countries where Crexendo can provide or port numbers, and what to expect for international ports. Numbers & Porting
• Problem: National Do Not Call Registry - Can't Register Fax Numbers Fax numbers can't go on the Do Not Call Registry; how to report junk faxes to the FCC instead. Numbers & Porting
• Problem: National Do Not Call Registry - Spam or Unwanted Calls Still getting spam or robocalls? How to file a complaint with the FTC or FCC. Numbers & Porting
• EVP: Crexendo Extend: Tango User Guide Install the Tango Extend business eSIM and make and take business calls on iPhone, Samsung or Pixel. Partners & Resellers
• How To: Access Voice AI Studio as a Reseller Let a reseller open a customer's Voice AI Studio by masquerading as an Office Manager. Partners & Resellers
• Policy: HIPAA Compliance with Fax How faxing protects sensitive documents, and your responsibilities under HIPAA. Policies & Compliance
• Policy: Phone Returns (Unopened Devices) Return unopened phones within 90 days of installation, and how RMA approval works for opened devices. Policies & Compliance