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How to Pair the Handset with the Base

1. Plug the Base into the wall for 1) power and 2) ethernet. The base cannot be connected via WiFi, so please make sure you have an accessible ethernet connection. If you are using POE (Power over Ethernet), you will just need to plug it in accordingly. If you have questions about this further, please feel free to ask our support team.
    
2. Plug the handset’s charging base into the wall so it can be charging while you register the handset. Place the handset in the charger.
    

1. On the Base, find the pairing button. Hold it down until the LED light on the base starts flashing.
    

4. Keeping it docked in the charger, go into “Settings” on the Handset, select “Registration” and select “Register Handset”. You will select Register handset to “Base 1”. Once complete, it should initialize and program itself to show Line 1. It may show the extension of the phone, but it will likely say “Line 1”. From there, you can make a test call to confirm success.
    

How to Place a Call:

Enter the number and press the  key

How to Answer a Call:

Press the  key or ACCEPT softkey

How to Hold & Resume a Call:

To Hold a Call: press the “Options” soft key and select “Hold.”

To Resume a Call: press the “Resume” soft key.

How to End a Call:

Press the  hard key

How to Check Your Voicemail:

1. Select the button.
2. Enter your PIN and press # and follow the prompts.

How to Park a Call:

1. While on a call, press the “Options” soft key and select “Transfer.”
2. Enter the Call Park Extension and select the Transfer soft key to complete the transfer.
3. To retrieve the call, dial the Call Park’s extension and press the  key.

How to Transfer a Call:

Blind or Cold Transfers:

1. While on a call, press the “Transfer” hard key. 
2. Enter the extension or number to transfer the call to.
3. Press the “Transfer” hard key again to complete the transfer.

Attended (Warm) Transfers: 

1. While on a call, press the “Transfer” hard key.
2. Dial the desired phone number or extension and press the  key.
3. Wait for the party to answer and announce that you are transferring a call to them.
4. Press the “Transfer” hard key to transfer the call.

How to Forward Your Calls:

1. Press the “OK” hard key, select “Call Features,” and select “Call Forward.”
2. Select the desired forward type: Always Forward, Busy Forward, and No answer Forward.
3. Enter the number you want to forward to.
4. Press the “Save” soft key to accept the change.