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CXHub for Agents

Start here if you are a call center agent.

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    • CXHub: Getting Started for Agents

      Introduction CX Hub is your access point to receive agent contact center calls, make outbound calls, and manage digital campaigns...

      October 2nd, 2025 197 views 0 likes

    • CXHub: How to Use the SMS Parking Feature

      Overview SMS Parking lets Agents pull waiting SMS conversations from the queue inside Interaction Hub. This guide shows how to...

      January 14th, 2026 36 views 0 likes

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