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Sending a Message When should I use Quick Message vs New Message? Quick Message: best for fast, one-off texts. New...
March 30th, 2026 94 views 0 likes
Symptoms I can’t find the Quick Message icon. The Send now button is disabled or nothing sends. My message is...
March 30th, 2026 73 views 0 likes
Objective MMS (Multimedia Messaging) in Business Marketing Messaging lets you send a file attachment (like an image, PDF, or contact...
April 28th, 2026 31 views 0 likes
Symptoms I need to send a campaign Eligibility Access to Business Marketing Messaging Permission to create and send campaigns...
April 27th, 2026 70 views 0 likes
Symptoms How can I send an SMS campaign Eligibility Login access to the Business Marketing Messaging platform An approved/available...
April 28th, 2026 70 views 0 likes
Objective Provides guidance on importing contacts into Business Marketing Messaging, including file formatting, field mapping (standard and custom), and completing...
April 21st, 2026 81 views 0 likes
Symptoms Where is the Quick Message icon in MessageMedia Eligibility This article is eligible for all users sending SMS...
March 30th, 2026 50 views 0 likes
Symptoms Where is the Send Now button in MessageMedia Send now button is disabled Nothing is sending Eligibility This...
March 30th, 2026 58 views 0 likes
Symptoms Message is longer than expected My message uses multiple credits Eligibility This article is eligible for all users...
March 30th, 2026 54 views 0 likes
Symptoms I am missing contacts I am missing lists I am missing segments Eligibility This article is eligible for...
March 30th, 2026 64 views 0 likes
Symptoms Import fails contacts show as invalid Procedure Confirm file type is one of the following: .csv .xls .xlsx ...
April 21st, 2026 51 views 0 likes
Symptoms Contacts imported but not in the right list Procedure Verify that you selected the correct list under Add...
April 21st, 2026 56 views 0 likes
Symptoms Contacts are still unsubscribed after import Procedure Reimporting does not resubscribe. Unsubscribed contacts remain unsubscribed and must be...
April 21st, 2026 54 views 0 likes
Symptoms Custom field missing from mapping dropdown Procedure Use + Add custom field during mapping, then reselect it from...
April 21st, 2026 47 views 0 likes
April 28th, 2026 34 views 0 likes
April 28th, 2026 35 views 0 likes
April 28th, 2026 36 views 0 likes
Objective After you send a campaign, Business Marketing Messaging displays status notifications that show where your send is up to...
April 27th, 2026 77 views 0 likes
April 27th, 2026 72 views 0 likes
April 27th, 2026 67 views 0 likes
April 27th, 2026 63 views 0 likes
Description Crexendo VIP Group Messaging provides the platform for your business to send and receive SMS/MMS to/from your clients using...
March 31st, 2026 86 views 0 likes
Objective Crexendo VIP Group Messaging provides the platform for your business to send and receive SMS/MMS to/from your clients using...
March 31st, 2026 88 views 0 likes
March 31st, 2026 84 views 0 likes