Article ID:3571081

VIP: What are the Available User Scopes or Licenses in VIP?

Discover the various user scopes and licenses available in VIP to maximize your access and benefits.

Written By Gideon O'Daniel (Administrator)

Updated at September 16th, 2026

Table of Contents

Compare the features available with each Crexendo VIP user license.

Feature Availability Key

  • ● Included – The feature is included with the license.
  • ○ Optional – The feature is available as an optional feature or service.
  • — Not Included – The feature is not included with the license.

Scroll within the table to compare license types and features. The license header remains visible while scrolling vertically, and the Feature column remains visible while scrolling horizontally.

Crexendo® VIP™ Platform Feature Voice Mail Only Extension Only Microsoft Teams User Professional Advanced Elite
Monthly Outbound Calling Minutes (US/Canada) 0 500 Unlimited 1000 Unlimited Unlimited
Maximum Number of Devices 0 1 2 1 5 8
Unlimited Inbound Calling
100% Uptime Guarantee
Geo Redundant, Class 5, US Data Centers
24/7 Customer Support
Voice AI Studio (Starter Package)
Auto Attendant with Automated Scheduling
High Definition (HD) Voice Quality
Work From Anywhere
Robust PBX Telephony Features
UC Media Storage (90 Days)
QoS Call Reports & Usage Stats
Directory, Call Logs, Answer Rules
Dial by Name or Extension Directory
Call Waiting, Park, Retrieve, Screen
E-911
Automatic Call Recording
Desk & Conference Phone Rental Options
Voice Mail, Voice Mail to Email
Voice Mail Transcription
Group Call Pickup, Transferring, Forwarding
Single Sign On
Multi Factor Authentication
Portal Based Device Administration
Speech to Text Prompts
Find Me, Follow Me
Audio Conference Bridge - Shared
AI Call Summaries
Included Direct Inward Dial Number
Mobile Device Client (Android or iOS)
Microsoft Teams Integration Connector
Webphone Access for Windows or Mac (Browser)
Dedicated Audio Conference Bridge
Instant Messaging
Attendant Console
Single Standard CRM or SaaS Integration
Hot Desking, Presence, Hunt Groups
VIP Group Messaging - Standard
VIP Meetings - Standard
AI Meeting Summaries
Company or Site Administrator Role Capabilities
VIP Group Messaging - Enterprise
VIP Meetings - Enterprise
VIP Webinars - Up to 500 Attendees
VIP Webinars - Up to 1,000 Attendees
VIP Webinars - Up to 5,000 Attendees
Personal Cloud Fax with DID
Enterprise Fax Packages
Optional VIP Call Center Agent
Optional VIP Call Center Supervisor
Optional VIP CX Contact Center Agent
Optional VIP CX Contact Center Supervisor

Download Option

For a downloadable PDF of this information, click HERE.


Need More Help?

If you need additional assistance, please contact Crexendo Support at 855-211-2255 or email us at support@crexendo.com — our team is happy to help!