Introduction - Start Here

Discover essential information and tips to begin your journey and learn the basics with this comprehensive introduction.

Written By Gideon O'Daniel (Administrator)

Updated at November 3rd, 2025

Whether you are upgrading from our Crexendo Classic software or are brand new to Crexendo, we are excited to welcome you to our VIP platform for business communications and collaboration. The VIP Portal is designed to elevate your experience and provide you with a host of valuable benefits.

 

Purpose

The Crexendo Training Site is a resource library for you as you utilize or manage your Crexendo phone system.

Several sections are for “Office Managers” or administrators of your Crexendo domain, while other sections provide instruction for call center agents, call center supervisors, and standard users.

 

For Call Center Agents

Proceed through the list of topics and select the section you would like to learn about. Please pay special attention to the following sections:

  • VIP Portal for Users
  • Voicemail 101
  • Basic Phone Functions and Usage
  • SNAP Builder

 

For All Users

Proceed through the list of topics and select the section you would like to learn about. Please pay special attention to the following sections:

  • VIP Portal for Users
  • Basic Phone Functions
  • Voicemail
  • VIP Fax
  • SNAP Builder
  • VIP Mobile Application
  • VIP Web Phone

 

Crexendo VIP Portal Training YouTube Playlist

For a list of “How To” videos for the VIP Portal including admin roles and functions, using the VIP Portal for Users, the VIP Web Phone, the VIP Web Application and more, go to our YouTube playlist found HERE.

 

Crexendo Device Training YouTube Playlist

For a list of “How To Use" videos on many of our Crexendo desk phones, go to our YouTube playlist found HERE.