Symptoms
- I want to enable my Microsoft SSO
-
I want to enroll my account
Procedure
To enable SSO for accounts, refer to How To: Microsoft - Enable SSO
- Open portal.crexendovip.com/portal and click on the Login with Office 365 button
-
Microsoft Sign In window will open up. Input your Office 365 credentials.

TIP: If the pop up does not appear, your pop up blocker settings on your web browser.
- Input your username and password. You will receive your credentials from the welcome email on Crexendo VIP system.
NOTE: Once you have logged into the Microsoft Office 365 Portal, you will the need to tie your CrexendoVIP User account to your Office 365 Instance.
Extension@Domain is the format of the Crexendo VIP User Account.
- Click Enroll
- Click on your profile in the Crexendo VIP Portal and navigate to the Change Account Security section

Office 365 Account should now show up.
Escalation Information
Escalation Information: SD2
If you have any questions, concerns, or issues, contact the Service Desk II (SD2) team.
IMPORTANT: Before escalating to SD2, refer to this article.
Change Log
| Date | Description |
|---|---|
| Mar 30, 2026 | Article revamped. |