Problem: Desk Phone - Call Park is Not Working

Written By Jexter Reyes (Administrator)

Updated at May 6th, 2026

Symptoms

  • call park is not working
     

Procedure

  • Confirm you are dialing the correct park extension (often 9001, 9002, etc.).
  • Call Parks must be created by an administrator—if no parks exist, parking will fail.
  • If using a programmed park button, confirm it’s assigned to the correct park location.
     

Escalation Information

Escalation Information: SD1

If you need additional assistance, contact Crexendo Support at 855-211-2255 or email us at support@crexendo.com

 

Change Log

Date Description
May 6, 2026 Article revamped