Error: Business Marketing Messaging - Sending limit reached

Written By Jexter Reyes (Administrator)

Updated at April 27th, 2026

Objective

After you send a campaign, Business Marketing Messaging displays status notifications that show where your send is up to and whether anything is preventing delivery. These notifications help you understand delays, reporting availability, and actions you may need to take.

  • Transparency: You can quickly see your campaign's status.
  • Reporting expectations: High-volume sends can take longer to fully populate reporting data.
  • Actionable guidance: If something blocks sending, the banner helps you identify the cause.
     

Error Message

Sending limit reached. This campaign exceeds your current sending limit.

Sending limit reached popup with Change limit button
 

Symptoms

  • error message is showing on my campaign
     

Procedure

The campaign exceeds your current sending limit.

What to do next

Select Change limit (if available) to adjust your sending limits. If you are already at a system-enforced limit, contact support for assistance.
 

Escalation Information

Escalation Information: SD3

If you have any questions, concerns, or issues, contact the Service Desk III (SD3) team.

 

Change Log

Date Description
Apr 28, 2026 Article revamped