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Overview: VIP Mobile App

Description VIP Mobile is a mobile app that you log into using your iPhone or Android device, and it functions...

April 6th, 2026 684 views 0 likes
How To: VIP Mobile App - Log In and SSO

Symptoms How to sign in to the VIP Mobile app? How to log in to the VIP Mobile app? ...

April 6th, 2026 455 views 0 likes
How To: VIP Mobile App - Make a Call

Symptoms I want to make a call in the mobile app I want to make a call on the webphone...

April 6th, 2026 291 views 0 likes
How To: VIP Mobile App - Transfer a Call

Symptoms I want to transfer a call How can I transfer a call in VIP Mobile app Procedure Select...

April 6th, 2026 288 views 0 likes
How To: VIP Mobile App - Add Another Caller to a Call

Symptoms How can I add another call to my current call How can I do a conference call How can...

April 6th, 2026 322 views 0 likes
How To: VIP Mobile App - Attended Transfer

Symptoms How can I speak with the person before transferring the call Procedure Select Attended Transfer. This action will...

April 6th, 2026 276 views 0 likes
How To: VIP Mobile App - Check Voicemail

Symptoms I need to check voicemail on my app Procedure If you have missed a call or received a...

April 7th, 2026 212 views 0 likes
Overview: SNAPmobile

Description SNAPmobile is a softphone with portal capabilities including a SIP softphone, contact management, answering rule management, extension dialing, visual...

April 1st, 2026 414 views 0 likes
How To: SNAPmobile - Log In

Objective SNAPmobile iOS is a softphone with portal capabilities including a SIP softphone, contact management, answering rule management, extension dialing,...

April 1st, 2026 386 views 0 likes
Problem: VIP Mobile App - Push Notification Sent but Device Not Ringing

Objective This article provides troubleshooting steps for Acrobits-based mobile applications when SIP traces show push notifications being delivered, but the...

June 5th, 2026 170 views 0 likes
How To: National Do Not Call Registry - Register Number

Objective The National Do Not Call Registry is run by the Federal Trade Commission (FTC). Registering a number tells legitimate...

September 9th, 2026 12 views 0 likes
Problem: National Do Not Call Registry - Spam or Unwanted Calls

User Context I am receiving spam calls Procedure If you keep getting sales calls more than 31 days after...

September 9th, 2026 18 views 0 likes
Problem: National Do Not Call Registry - Can't Register Fax Numbers

Objective The Do Not Call Registry does not cover fax numbers. The FTC is explicit about this: the Registry is...

September 9th, 2026 14 views 0 likes