How To: VIP Mobile App - Transfer a Call

Written By Jexter Reyes (Administrator)

Updated at April 24th, 2026

Symptoms

  • I want to transfer a call
  • How can I transfer a call in VIP Mobile app
     

Procedure

  1. Select Transfer
  2. Dial the number or extension you would like to transfer the call to
  3. Press the green call button to complete the transfer

TIP: If you would like to transfer the call to one of your contacts: 

  1. Select Transfer
  2. Choose Contacts
  3. Navigate to the contact you would like to transfer the call to and select the phone icon to complete the transfer

 

 

Escalation Information

Escalation Information: SD1

If you need additional assistance, contact Crexendo Support at 855-211-2255 or email us at support@crexendo.com

 

Change Log

Date Description
Mar 17, 2026 Changes made (e.g., Change button title “log in” to “sign in” in section 2)
Jan 2, 2026 Article creation