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Group Messaging & SMS

Problem: Group Messaging - MMS Delivery Issues

Picture messages aren't delivering: file size, format, and carrier checks.

User Context

  • MMS delivery issues occur
     

Procedure

If MMS delivery issues occur, confirm file size recommendations and carrier limitations.
 

Escalation Information

Escalation Information: SD1

If you need additional assistance, contact Crexendo Support at 602-903-7271 or email us at support@crexendo.com

 

Change Log

Date Description
May 14, 2026 Article revamped

 

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