Objective
After you send a campaign, Business Marketing Messaging displays status notifications that show where your send is up to and whether anything is preventing delivery. These notifications help you understand delays, reporting availability, and actions you may need to take.
- Transparency: You can quickly see your campaign's status.
- Reporting expectations: High-volume sends can take longer to fully populate reporting data.
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Actionable guidance: If something blocks sending, the banner helps you identify the cause.
Error Message
Messages rejected due to compliance or carrier rules
Symptoms
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My campaign has been rejected
Procedure
Your broadcast was rejected by compliance review or may not meet requirements for the region you’re sending to.
What to do next
- Review your message content and compliance requirements for the destination region.
- Make adjustments as needed, then resend.
Related Information
Escalation Information
Escalation Information: SD3
If you have any questions, concerns, or issues, contact the Service Desk III (SD3) team.
Change Log
| Date | Description |
|---|---|
| Apr 28, 2026 | Article revamped |