Symptoms
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How to filter call history in VIP Portal
Procedure
- Select Filter from the top left side of the Call History page.
- Select the date or dates you would like to see and any other information, including Caller Number, Dialed Number, or Call Type.
- Select Filter to run the search.
NOTE: If you are a call center agent who receives calls through a call queue, those calls will NOT appear in your call history. Those calls will show in the supervisor’s call queue report.
Escalation Information
Escalation Information: SD1
If you need additional assistance, contact Crexendo Support at 855-211-2255 or email us at support@crexendo.com
Change Log
| Date | Description |
|---|---|
| May 7, 2026 | Article revamped |