Phone & Device Issues

Desk phone features or settings not working as expected.

• Error: Polycom - Application not present Fix the Polycom "Application not present" boot error by pointing the phone at Poly's provisioning server.
• Problem: Desk Phone - Call Park is Not Working Call Park isn't working: check the park extension, that parks exist, and the button setup.
• Problem: Desk Phone - Group Voicemail Key Not Showing Fix a group voicemail key that doesn't show on the desk phone.
• Problem: Desk Phone - Star Codes Aren't Working Star codes not working: check permissions and press Send after dialing the code.