Call History & Recordings
Find past calls and manage call recordings.
I want to…
- How To: Add Remote Storage Configuration Send call recordings to your own cloud storage for long-term keeping.
- How To: Edit Remote Storage Configuration Change where call recordings are offloaded for long-term storage.
- How To: Filter Call History Filter call history by date, user, or call type to find a call fast.
- How To: Navigate and Use the Call History Section of the Portal See all calls for your domain, filter them, find recordings and block spam callers in the VIP Portal.
- How To: Play Back an Archived Recording Listen to call recordings that were offloaded to remote storage.
- How To: Record Calls and Access Call Recordings Turn call recording on or off and listen to recordings (kept 90 days unless offloaded to external storage).
- Policy: Call Recording Retention How long call recordings and call records are kept, and your storage options.
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