Campaigns & SMS
Build voice and SMS campaigns and manage campaign data.
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- CXHub: How to Add Music to a Campaign Add your own hold and transfer music to a CXHub campaign.
- CXHub: How to Create a Campaign Create CXHub voice inbound, voice outbound, SMS and webchat campaigns.
- CXHub: How to Setup SMS Campaigns Set up SMS campaigns in CXHub, from adding numbers in VIP to building the IVR flow.
- CXHub: How to Use the SMS Parking Feature How agents pull a parked SMS chat from the queue in the CXHub Interaction Hub.
- CXHub: Managing Outbound Campaign Data Download, upload, reset and delete the contact records in a CXHub outbound campaign.
- CXHub: SMS Integration Setup Guide Set up a CXHub chat campaign so SMS sent to a VIP number arrive in CXHub.
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