Setup & Support
Get started with CXHub, network requirements, and getting help.
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- Crexendo CX/HTEC Series Supported Devices & Minimum Firmware Supported Crexendo CX (HTEK) phones and the minimum firmware each model needs.
- Crexendo CX: Network Requirements Firewall, port and IP allowlist requirements for Crexendo CX (CXHub), with vendor-specific links.
- CXHub: Getting Started for Administrators and Supervisors A tour of CXHub for admins and supervisors, plus everyday tasks like skills, dispositions and recordings.
- CXHub: Getting Started for Agents A CXHub guide for agents: logging in, the agent dashboard, and handling inbound and outbound calls.
- CXHub: How to Submit a Ticket and Use the Support Portal Sign in to the support portal and submit or track a CXHub support ticket.
- How To: CXHub - Authorize Microsoft 365 Logins to the Support Portal Approve Microsoft 365 single sign-on so your team can log in to the Support Portal.
- How To: CXHub - Enable and Capture Logs Turn on and save Chrome console and network logs so Support can troubleshoot the agent toolbar.
- How To: CXHub - Optimize Google Chrome Chrome settings that prevent timeouts and keep the CXHub agent toolbar running smoothly.
- CX: Common FAQs Policy: Rules and terms. Use when explaining what Crexendo does or requires, like retention periods, returns, or compliance.
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