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If you would like to add the option to dial another extension or return to an operator or auto attendant...
March 3rd, 2025 769 views 0 likes
Using SNAPmobile iOS SNAPmobile iOS is a softphone with portal capabilities including a SIP softphone, contact management, answering rule management,...
April 9th, 2025 1374 views 0 likes
Using SNAPmobile Android Written by Client Support | Last published at: October 31, 2024 SNAPmobile Android is a softphone with...
April 9th, 2025 1138 views 0 likes
Introduction VIP Mobile is a mobile app that you log into using your iPhone or Android device, and functions as...
September 12th, 2025 750 views 0 likes
Introduction The VIP Web Phone allows the user to utilize their computer as a “soft phone” to make and receive...
October 24th, 2025 651 views 0 likes
Introduction Accessing your voicemail and voicemail settings can be done from several areas including your desk phone, mobile app, web...
October 29th, 2025 547 views 0 likes
Who is this Guide For? All Crexendo end users using a desk phone Prerequisites A provisioned Crexendo desk phone...
November 6th, 2025 797 views 0 likes
Introduction The VIP Portal for Users is a web-based tool that is available to be used to access your own...
November 6th, 2025 419 views 1 likes
Introduction This guide illustrates how to use SNAPbuilder to change the feature and line buttons on your Crexendo desk phone. ...
November 6th, 2025 363 views 0 likes
Introduction This guide contains the procedures to use the faxing features on the VIP Platform for both inbound and outbound...
November 6th, 2025 840 views 0 likes
Introduction The Crexendo VIP Group Messaging provides the platform for your business to send and receive SMS/MMS to/from your clients...
December 11th, 2025 353 views 0 likes
Who is this Guide For? All Users (with access to Crexendo VIP Portal for Managers and SNAP Builder.) Goal Create...
December 29th, 2025 192 views 0 likes
Who is this Guide For? Admins / Marketing users who manage Contacts and Lists in Business Marketing Messaging Prerequisites Access...
December 31st, 2025 162 views 0 likes
Who is this Guide For? All Users sending SMS from the MessageMedia web platform Prerequisites You can sign in to...
December 31st, 2025 171 views 0 likes
Who is this Guide For? All users who send campaigns in Business Marketing Messaging Anyone who needs help understanding campaign...
January 5th, 2026 142 views 0 likes
Who is this Guide For? Admins / Marketing users who send bulk SMS campaigns Users with access to the Business...
January 5th, 2026 138 views 0 likes
Who is this Guide For? All Users who need to send images, PDFs, or contact cards via MMS Prerequisites Access...
January 5th, 2026 137 views 0 likes
Who is this Guide For? All Users Prerequisites You are signed in to the Crexendo messaging application. You have access...
January 9th, 2026 124 views 0 likes
Who is this Guide For? All Users What You’ll Learn How to navigate the Conversations page How to start, archive,...
January 9th, 2026 140 views 0 likes
Who is this Guide For? All Users (Contacts access required) Supervisors/Admins (Bulk actions like Delete All Contacts, if enabled) What...
January 9th, 2026 160 views 0 likes
Who is this Guide For? Crexendo customers using VIP Group Messaging All Users with access to VIP Group Messaging What...
January 12th, 2026 118 views 0 likes
Who is this Guide For? All Users with access to Crexendo VIP Group Messaging Blasts Users who need to segment...
January 12th, 2026 115 views 0 likes
Who is this Guide For? All Users with access to Crexendo messaging Users who want faster replies, away messages,...
January 12th, 2026 121 views 0 likes
Who is this Guide For? All Users with access to Crexendo VIP Group messaging campaigns Users who want to...
January 12th, 2026 117 views 0 likes
Who is this Guide For? All Users with access to Crexendo VIP Group Messaging Users sending marketing messages, staff...
January 12th, 2026 133 views 0 likes
Who is this Guide For? All Users with access to Crexendo VIP Group Messaging Users who want to schedule 1:1...
January 12th, 2026 122 views 0 likes
Who is this Guide For? All Users using Crexendo Business Marketing Messaging features that include Automations Teams who want...
January 13th, 2026 129 views 0 likes
Who is this Guide For? All Users with access to VIP Group Messaging Prerequisites You are signed in to the...
January 9th, 2026 131 views 0 likes
Understanding Automation Conditions Who is this Guide For? All users with access to Crexendo Business Marketing Messaging Prerequisites Access to...
January 14th, 2026 118 views 0 likes
Overview A Group (Shared) Voicemail Box is a dedicated voicemail “mailbox” that multiple users can monitor. This guide shows...
January 21st, 2026 394 views 0 likes
Overview Customers typically already have an extension scheme in place. When building out a new domain, we should strive to...
February 12th, 2026 59 views 0 likes
Overview Feature codes (also called star codes) let you quickly control calling features directly from your Crexendo phone keypad—such...
February 23rd, 2026 143 views 0 likes